Press Releases Uncategorized

Dollywood’s HeartSong Lodge & Resort Opens Mid-October Bookings

Additional booking dates may become available

PIGEON FORGE, Tenn. (Friday, September 29, 2023) —As construction on Dollywood’s HeartSong Lodge & Resort nears completion, Dollywood Parks & Resorts is excited to offer guests 302 more reasons to visit the Great Smoky Mountains. The highly-anticipated 302-room lodge is now taking reservations for stays beginning Oct. 16, 2023. The spectacular HeartSong Lodge & Resort marks the second world-class resort created by Dollywood Parks & Resorts and Dolly Parton.

To celebrate the lodge’s first weeks of operation, Dollywood Parks & Resorts is offering guests the opportunity to book the Dollywood’s HeartSong Lodge & Resort Sneak Preview Package. This offer includes one one-day admission to Dollywood and one Harvest Tasting Pass when guests book their stays for Oct. 16-Oct. 30 at HeartSong Lodge & Resort. This special offer is available now by visiting or calling 1-800-Dollywood.

As the fall season and resort opening draw closer, the exquisite details that create HeartSong Lodge & Resort’s unique atmosphere are no longer renderings but reality. The resort’s remarkable four-story fireplace and stunning four-story lantern-inspired windows are in place to welcome guests into the grand atrium as they arrive. Inside the guest rooms, no small detail is left untouched. The Smokies come to life in each room with imaginative murals while the color pallets showcase the rich natural beauty of the resort’s picturesque surroundings.

For one-of-a-kind getaways, the five-story resort features themed suites and loft rooms tucked into the dormers. Many of the rooms include balconies, which provide sweeping views of the vast resort property. This Smoky Mountain lodge features epic indoor and outdoor pools that provide guests a refreshing escape in all seasons, and a picture-perfect outdoor cove with family gathering spaces. These gathering places include a large communal fire feature, a wood-burning fire pit where guests can enjoy complimentary s’mores each evening, a space for bedtime stories from Dolly Parton’s Imagination Library, two event lawns, several areas for live entertainment and more.

With 26,000 sq. ft. of flexible indoor and outdoor meeting space, the property can accommodate gatherings for several hundred guests. From the two-story HeartSong Event Center to spacious outdoor meeting spaces and event lawn, the resort offers numerous options to provide a unique and inspiring setting for groups.

As construction on HeartSong Lodge & Resort comes to a close, more booking dates may become available and can be found by visiting or calling 1-800-Dollywood, option 3.


About Dollywood Parks & Resorts: A highly-awarded and widely-recognized leader in the amusement industry, The Dollywood Company consists of the 165-acre Dollywood theme park; the 35-acre Dollywood’s Splash Country; and Dollywood’s DreamMore Resort and Spa. Currently under construction, the 302-room Dollywood’s HeartSong Lodge & Resort is scheduled for completion in 2023. As unique as its namesake and owner Dolly Parton, Dollywood is the 2010 Applause Award winner, the theme park industry’s highest accolade; winner of 53 Golden Ticket Awards; and recipient of 28 Brass Ring Awards for Live Entertainment. The park is located near Great Smoky Mountains National Park and earned the Golden Ticket Award for the Best Park in the world in 2023. It was named in 2022 by Tripadvisor as the #1 theme park in the country based on actual guest reviews. It also has been recognized as a top-three U.S. theme park by USA Today on multiple occasions. Dollywood is open mid-March through early January and offers rides and attractions, shows and crafters authentic to the East Tennessee region. Dollywood’s Splash Country, recognized by the Travel Channel and Tripadvisor as one of the country’s most beautiful water parks, operates from mid-May to Labor Day. Dollywood’s DreamMore Resort and Spa, a favorite of USA Today voters and Tripadvisor reviewers, provides guests with spectacular mountain views and family-friendly amenities next door to Dollywood theme park and Dollywood’s Splash Country. For more information, visit Operating days and hours vary.

Media Contacts:

Pete Owens: Vice President of Marketing and Public Relations, (865) 428-9486, (865) 755-7972 or [email protected]

Wes Ramey: Public Relations Director, (865) 428-9484, (865) 640-3805 or [email protected]

Ellen Liston: Public Relations Manager, (865) 428-9629, (865) 919-7001 or [email protected]

Jennifer Webb: Publicist, (865) 428-9602, (865) 323-7584 or [email protected]

Josh Sauer: Publicist, (865) 428-9891, (865) 323-2653 or [email protected]

For B-roll, photography and more information, visit the Dollywood Media Room at